A shocking death and a ‘tarnished brand’: Could Peloton sue over its And Just Like That appearance?

The exercise-bike maker was blindsided by the Sex and the City sequel. It’s fighting back


This article contains spoilers

Peloton, the maker of high-end exercise equipment, was just as surprised as viewers were by its appearance on And Just Like That, the new Sky series that picks up the story of Sex and the City.

At the end of the first episode, Mr Big (Chris Noth), the on-again-off-again love interest of Carrie Bradshaw (Sarah Jessica Parker), clips into his Peloton stationary bike for his 1,000th ride. Shortly after he hops off the bike he has a heart attack and dies.

After the shocking ending, we couldn’t help but wonder: are companies usually in the dark about how their products will be used in a movie or TV show, as Peloton reportedly was? What does the typical product-placement agreement look like? And if a company is particularly upset with how its product is portrayed, does it have any legal recourse?

READ MORE

So can Peloton sue?

According to Nancy C Prager, an intellectual-property and entertainment lawyer, there are two types of product-placement agreements: one in which a company pays to be featured in show or movie, and another in which a production company procures a trademarked product to be used on screen.

Peloton, whose signature stationary bikes were a huge hit during lockdown but has suffered since, with sales falling and customers using its bikes less frequently, declined to state on the record if it was involved in any formal product-placement agreement, but if a production company wants to use a trademarked product, Prager says, it must get a special licence to show the product and brand logos. (In the episode the Peloton logo is clearly visible on Mr Big’s bike, and the instructor video closely resembled a real Peloton course.)

Prager explains that under American trademark law, a principle known as nominative fair use allows production companies to use a trademark as long as the product is shown being used in a way consistent with the original trademark. “Nominative fair use does not to apply, though, when you use the protected mark in a way that disparages the mark or the brand,” Prager says. And Just Like That has “tarnished Peloton’s goodwill to consumers,” she adds, noting that Peloton products purport to make their customers stronger and healthier.

"The tarnish can be evidenced by the stock-price plummeting," she adds, referring to the 11 per cent drop in Peloton stock overnight after the episode aired last Thursday. The stock's value continued to fall on Friday. In Prager's view, that means Peloton could reasonably consider litigation, especially if HBO, which makes the series, did not disclose the storyline involving the product.

"It was a misstep that Peloton wasn't fully aware of the script," says Stacy Jones, chief executive and founder of Hollywood Branded, a marketing and branding agency in Los Angeles. Peloton did not know how the bike or its instructor Jess King would be featured in the show, according to a report on BuzzFeed News.

Prager and Jones agree that withholding those details leaves HBO in murky legal territory. “The production forgot that product placement is supposed to be mutually beneficial, and they did not put their thinking cap on about the damage that this would cause the brand,” Jones says.

This seems like a lot of trouble. Why bother with product placement?

"Think of product placement as an alternative form of advertising," David Schweidel, a professor of marketing at Emory University Goizueta Business School, in Atlanta, says. In recent years, companies have been seeking out product-placement agreements more than ever, he says. The increased use of streaming platforms means viewers are seeing fewer commercials, driving companies to make greater use of product-placement deals to promote themselves.

“If I can’t reach my customer base with a traditional television commercial any more, I take the product in the programme itself,” Schweidel says. “Then they can’t avoid it.”

He estimates that product-placement advertising was worth well over $20 billion – or about €17.75 billion – in 2021. For production companies, the arrangements can be mutually beneficial, as featuring recognisable brands can make a show more realistic, Jones says. In this particular case, the inclusion of Peloton was integral to advancing a storyline. “Peloton provided a solution to their problem,” she says.

Can HBO protect itself?

Usually when a company is so unhappy with how its product has been portrayed that the idea of litigation is floated, "TV shows claim that it's a parody, that viewers obviously knew that this was fictional," Beth L Fossen, an assistant professor of marketing at the Kelley School of Business at Indiana University, says.

That approach usually works for shows like the American comedy show Saturday Night Live, she says. But given that Peloton was the subject of unfavourable headlines this year about a child dying in an accident involving one of its treadmills, the storyline may have “hit a little too close to home” for that argument to work, Schweidel says.

At least for the time being, it seems that Peloton is uninterested in pursuing litigation. In a statement on Saturday, Dr Suzanne Steinbaum, a cardiologist on Peloton's health-and-wellness advisory council, noted that "Mr Big lived what many would call an extravagant lifestyle – including cocktails, cigars and big steaks – and was at serious risk as he had a previous cardiac event in season 6."

Steinbaum says that Mr Big’s lifestyle choices, perhaps in conjunction with a family history of heart disease, were most likely the cause of his death. In fact, she speculated, “riding his Peloton bike may have even helped delay his cardiac event.”

Did I hear that Peloton has pivoted?

It sure has. Over the weekend, in a slick piece of damage limitation, Peloton filmed and released an advert in which Chris Noth's character is still alive and now living with Allegra, the instructor played by Jess King. "To new beginnings," Noth says as they toast their relationship. "You look great," King says. "I feel great," Noth replies. Gesturing towards a Peloton, he asks King: "Shall we take another ride? Life's too short not to." – This article originally appeared in The New York Times; this version includes additional reporting