My Day

KATHERINE WEBSTER, DIRECTOR OF THE CLIFFS OF MOHER VISITOR CENTRE

KATHERINE WEBSTER, DIRECTOR OF THE CLIFFS OF MOHER VISITOR CENTRE

I started work when the visitor centre was still being built, and project managed that phase of it before it opened in Feburary 2007.

At the time I had been working in IT in Moscow. I'm from Limerick and my father is a Clare man and I felt it was time to come home. This was a dream opportunity for me.

Up until then I always lived in cities. Now I live in Lahinch, six miles away, which is small, but really vibrant.

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I commute by moped and, depending on whether or not I meet a herd of cattle, the journey takes me about 15 minutes.

If I'm duty manager for the day, I have to get in half an hour before the centre opens, at 9am, to open up and let staff in.

As director, I'm responsible for the day-to-day running of the centre, as well as the strategic planning and marketing side.

The new centre has changed the visitor experience enormously. There used to be a small visitor centre with a 30-seat coffee and gift shop. Now we have the interpretive centre, a coffee shop and a restaurant, as well as a team of park rangers and customer service staff.

On a typical day, I will check to see what special tours are coming in and assign rangers to each. We get a lot of school tours and active retirement groups, and we provide tours based on the wildlife or folklore of the area.

We're a very popular film location, too. At the moment we have a bank here making an advertisement, and we recently had a major motion picture filmed here, due for release next year. I signed a non-disclosure agreement, so I can't tell you what it is.

Mostly, I'm trying to make sure everybody is in the right place at the right time. Everybody here is trained in first-aid and, with up to 6,000 visitors a day in peak season, we have everything from cuts and bruises, to bone breaks and heart attacks to deal with.

Not everybody was happy with the building of the centre. Many wanted to leave the site pristine, but the fact is, around a million people come to see the cliffs each year, so the facilities we provide were needed.

In winter we finish early, at around 5.30pm, but in summer, the days are very long; I could be here until 9pm before I get to lock up.

At some point every day, I get out to talk to visitors, so I can get feedback and a sense of how they feel we are doing. I also make sure I get up to see the cliffs myself each day. It's a pleasure you could never tire of.

• In conversation with Sandra O'Connell