Sir, – The pilot Dublin Bus scheme to tackle anti-social behaviour has to be welcomed by staff and customers alike (News, October 7th). The news is tinged with sadness that this is where we are now.
Many of us remember the friendly, efficient and helpful bus conductors of times past. They were great ambassadors for our public bus service and our capital city.
We are daily reminded of the speed in which in so many areas of public service people have been replaced by technology in this box-ticking age. Yes, technology has been so beneficial, and it continues to grow, yet it will never replace the helpful human being who is face to face with a fellow human being.
Dublin Bus might consider in due course having some staff available to check the occupancy of clearly designated seats for vulnerable passengers.
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As a daily user of public transport, I see young children in those seats, as elderly, disabled and sometimes pregnant women cling to bus rails for dear life to get to their destination. – Yours, etc,
ALICE LEAHY,
Director of Services,
Alice Leahy Trust,
Dublin 8.