Sir, – Last August I applied for a student grant from Student Universal Support Ireland (Susi). I am now in my second term as a first-year student in UCD and have heard nothing from Susi. It is not easy for my parents, with three college students now at home and two younger ones to support.
Fed up of waiting, last week I sent an email inquiring about the status of my application. On January 21st 2013, I finally received a letter from Susi requesting supporting documents for my application. This letter was dated August 15th, 2012. To have a letter waiting nearly six months to be sent – is this a record? – Yours, etc,