Madam, - Having made over 25 France/Ireland return journeys during the past three years I would like to commend the crew of the Normandy Ferry for their competence, courtesy and charm.
I was dismayed on my last trip to hear that many of these flag-bearers for Irish tourism are to be made redundant by Irish Ferries.
Perhaps in their retirement, they may consider giving courses on customer relations to other tourist-related companies in Ireland. - Yours, etc.,
HELEN HEGARTY,
READ MORE
Niort la Fontaine,
France.