Customer feedback surveys are out of control
Demands for customer feedback have gone from bad to out of control
How to spot a low performer at work
It’s a lot harder than it should be despite decades of corporate effort
The sobering new state of feminism
Nearly every second adult in countries across the world thinks it is job done on female equality, which it patently is not
What did you do last week? Don’t bother telling Elon Musk. He doesn’t care
Understand that Elon Musk isn’t the first boss to ask staff to list top five things at work, just the worst
I’ve enjoyed the benefits of sabbatical leave. It’s deeply misunderstood by employers
Not as many hard-charging banks as you might think
Having ‘you’re amazing!’ written on your Starbucks cup is yet more gold-medal marketing rubbish
Why is simple, straightforward clarity beyond so many organisations?
The great climate disconnect
New attempts to prolong the fossil fuel era have come at precisely the wrong time
The baffling working from home puzzle. Something doesn’t make sense
Businesses are tightening hybrid work rules but homeworking levels have so far barely budged
Sucking up on the sly: The changing rules of office sycophancy
But the early days of the Trump administration highlight the pitfalls of sucking up
The Maga vision of corporate life will struggle
Davos shows how many companies are convinced diversity and environmental measures make financial sense
Rich bosses’ isolation from poorer colleagues could come back to bite them
Wealthy managers are increasingly isolated from the less well-off at work and that’s not good news
Why businesses do not and will not tackle climate change
Expecting companies to put climate change concerns ahead of profits is foolish
Secrets of a small bakery’s success: Avoid geezer investors with 60 grand to spare
The Dusty Knuckle makes bread Nigella Lawson loves while helping young offenders
Great job! The power of praise in the workplace
Recognising good work is cheap, effective and not done nearly as much as it should be
I was climate-shamed for buying a hybrid instead of an EV
In an ideal world we would not need to be prodded into greener behaviour