Children in Ireland receiving first mobile phone at average age of nine
Survey finds parents and guardians aged under 35 more likely to give devices to children at a younger age, as are those in Dublin and Leinster
Survey finds parents and guardians aged under 35 more likely to give devices to children at a younger age, as are those in Dublin and Leinster
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Telco published its 2024 year in data on Monday, which offered a detailed view of Ireland’s evolving digital habits
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CEO Oliver Loomes says company had ‘solid performance’ during third quarter
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But investment, knowledge and security concerns hold back adoption
A comparison of plans from Three, Vodafone, Eir, Virgin Mobile, Sky Mobile, 48, An Post Mobile, Tesco Mobile and GoMo
French billionaire moving to take full control of telecoms firm
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Vodafone, Harvey Norman and Currys were also among the top 10
Special offers, contract savings and why you should try to swerve the new ‘streaming TV’ services if you like recording programmes
The surgery had 12 staff on an ‘inconsistent and unreliable connection’ for months
Company says broadband and mobile customers rose by 148,000 year on year in first quarter
Competition commission warns pub owners to display prices or face penalties
When it comes to poor customer care, Eir is not alone in letting its customers down
The phrase ‘I want a supervisor’ can be less effective than ‘I want to log a formal complaint’
Undisclosed number of eir customers hit with €18.45 charge after new billing system rejects their card details
Company was chastised in court for failure to acknowledge customer complaints
Communications Workers Union gets agreements worth 8% for the postal workers and 11% for those in the telecom operator
In wake of court case, telecom provider ‘categorically rejects’ accusations of instructing customer care team ‘to not comply with regulatory obligations’
State’s largest telecoms group was not just failing consumers on service, it was actively frustrating them
Court hears customer made 13 calls to Eir, sent five emails and tried to make contact eight times on social media but never got anywhere
Claims emerge in court case taken against company by communications regulator ComReg
Growing gap between workers and organisations as digitalisation of workplace continues
Experience in UK and with Eir is that private owners don’t invest in networks but just saddle companies with debt and take dividends
Tech review: The loss of physical recordings is a shame but there are compensations
Offerings might look similar, but beware that some are available only with a broadband package, some include annual ‘inflation’ price rises, and some are limited in terms of recording and other features
Iliad has had a right since the start of this year to increase its stake in Eir to almost 58%
First brand refresh since 2015 follows €1.2 billion investment in telecoms company’s infrastructure and customer care
Currys and Vodafone also featured prominently among almost 40,000 contacts to the Competition and Consumer Protection Commission
Company continues to add mobile and fibre broadband customers
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