The Irish Times

Ombudsman offers window into world of financial folly and misery

Cantillon: Customer service continues to be major flaw in financial service providers

Tue Mar 29 2022 - 05:02

What does ‘on your person’ mean? New report details why reading the small print matters

Tue Mar 15 2022 - 05:02

Financial services ombudsman has dealt with 760 of 1,051 Covid-related complaints

Thu Jul 29 2021 - 11:06

Ombudsman took view there was no valid authority for father once girl turned seven

Wed Feb 03 2021 - 07:33

Insurer has moved to halt investigation into publican’s complaint over business interruption policy

Mon Aug 31 2020 - 16:25

Banks, insurers and other financial service providers get it right more often than wrong in their dealings with consumers

Mon Aug 10 2020 - 00:02

Father had been paying for two decades so children would get sum when he died

Fri Mar 29 2019 - 03:00

Ombudsman says people are being left in ‘almost impossible’ situations by insurers

Fri Mar 29 2019 - 03:00