Travel insurance and car hire for your holiday: An essential guide
Q&A: How to secure the best deals and avoid the sneaky tricks some companies try to pull
Pricewatch
Conor Pope's Pricewatch column
‘Wrong on so many levels’: are we paying too much for our drugs to be dispensed?
A reader wonders if pharmacies’ reluctance to dispense more than a month of a longer prescription at a time is down to maximising prescription fees
The Eircom shares debacle: ‘I spent €5,000. They are now worth less than €500′
An email from frustrated shareholder Daniel raises an interesting idea about what to do about ‘nuisance’ shares and the endless paper they continue to waste
Decking, doughnuts and jogging: 25 fads that have been big in Ireland
When’s the last time you went for a jog? Or slipped on your decking in your slanket while listening to your ghetto blaster?
‘I have no access to my pensions’: Overseas readers locked out of their AIB and BoI accounts
Two readers complain about being locked out of their Irish accounts from overseas. Sometimes the banks’ response can seem over the top - but not always
‘Collins Kildare’ is not the only Irish-sounding website selling suspect items
A number of readers had similar experiences with ‘Murray-Dublin’ and ‘Aidens Kildare’
Ryanair dismisses hundreds of reader baggage experiences as misinformed ‘hearsay’
We heard from hundreds of readers who insisted that what Ryanair had told us was false. Here are just some of those stories
No dress and no refund: A reader’s saga ordering clothes online from an ‘Irish’ firm that used stock images for staff photos
The Irish people behind Collins Kildare, at least according to its website, also appear to moonlight as stock photography models
GoCar charges almost €2,000 when rental car breaks down after 30 minutes
‘I could neither reverse nor go forward ... The following day, two sums of money, €287 and €1,650, were removed from my account’
Has Ryanair started penalising people with carry-on luggage?
The airline tell us we are ‘as usual, misinformed’ but three separate people have had the same experience
Cost of living: ‘You are going to see €5 lattes in Ireland by the end of the year’
Cost of living: our basket of goods has climbed by 33 per cent in three years
Paperless bills: Attaching a pdf to an email ‘should be mandatory’
The requirement to log into an online portal means many customers never check their bills
SSE Airtricity ‘issued me with a bill of €4,300, up from an average of about €150’
A reader saw her energy bills jump by 1,000% after a bad meter reading, while another suffered after failing to submit a reading when vacating an apartment
‘They don’t answer phones’: How Aer Lingus customer care frustrated Rosemary, Dave and Paul
A reader asks about allowances for disabled passengers, while another has since June been trying to get cancellation compensation
Why is Ireland the second most expensive place in Europe? These are 10 key areas where we pay more
Several recent studies have reinforced how expensive Ireland is in global rankings. Here are 10 key areas where we pay well above average
‘My mother (80s) is paying €2,200 on her health insurance. Could she get a cheaper plan?’
Health cover costs have only gone in one direction – up – and switching can be complicated, but it’s worth shopping around
New Look, old story as retailer refuses to honour gift vouchers at closing-down sale
Shoppers were dismayed to find they could not use vouchers at UK fashion chain’s Irish stores, which have gone into liquidation
‘I am at a loss as to how €5,200 goes missing’: PTSB customers say refunds disappeared without a trace
Two customers of the bank have been in touch seeking help over missing refunds
Despite earning €100,000 a year, buying a one-bed apartment in Dublin still seems an impossible dream
Our reader’s son earns over €100,000 a year, but fell foul of restrictive loan-to-value rules
Is there alcohol in alcohol-free beers, and should we be worried?
Two readers contact us over concerns about alcohol-free beer
SSE Airtricity misread Anne’s meter, overcharged her by thousands and won’t refund her
The SSE Airtricity customer has spent more than a year trying to extract a refund from the company
Texts weren’t designed to be secure, and two-factor authentication isn’t safe
Who is responsible when verification goes wrong?
Why are we left on our own when it comes to fraud?
Despite a new measure by ComReg, Irish consumers are set to remain vulnerable to scammers and won’t have the same protections and supports that exist elsewhere
St Valentine’s Day: A-Z of all things romantic, overpriced and good value on February 14th
Conor Pope composes an A-Z of all things romantic, overpriced and good value on February 14th
Energy supplier Yuno hits reader with €870 overcharge and admits others impacted following systems upgrade
Customer displeased to note the error as he checked his bank app close to the end of lean January
An Irish family’s Miami ordeal: ‘I was shocked by the heartlessness of Aer Lingus’
Airline ignored family’s predicament and staff were ‘rude and antagonistic’
A new part for an Opel Astra left this reader off the road for five months
Cork man suffered an extraordinary delay in getting his Opel Astra back up and running
Scammers bypass Vodafone identity verification and take over phone using eSim
Criminals then tried to transfer €11,000 from our reader’s bank account - and almost succeeded
Una says her phone was hacked, €3,500 is missing, yet the bank won’t pay out
She reported strange credit card transactions, but her provider says she is not entitled to a refund
Foul Eir, fresh Eir: two customers relate sharply contrasting experiences with the company
Peter was still being charged months after he closed his account; while Mary had an altogether more positive experience
How can an airline gift that cost €1,000 be worth just €370?
A man discovered the air miles he bought from Emirates were worth a fraction of what he had paid
‘Neither of us suspected anything unusual’: How one couple lost thousands in a solar panel scam
Two invoices arrived simultaneously: one a fraudulent request for the exact sum they owed
‘Crazy’ Boots pricing discrepancies between Ireland and UK leaves reader shocked
Huge discrepancies noted between the price of the exact same products in Boots stores in Glasgow and Galway
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