‘I’ve paid Eir €3,000 more than I needed to, can I get a refund?’
The price of being switched to an out-of-contract rate when your deal term ends can be high
Conor Pope's Pricewatch column
The price of being switched to an out-of-contract rate when your deal term ends can be high
Scammers replicated website of cosmetics retailer Rituals and sent email offering free birthday gift
Transaction would not go through on the Aer Lingus website, so the customer did it over the phone instead
Galway Tesco customer says she had 87 items in her shopping trolley unpacked and re-scanned by staff
Some things airlines can’t control, but how they handle situations is well within their control
Long-time Panda customer was on a pay-by-weight plan — until he discovered he’d been moved to a monthly charge without notice
Andy first contacted Ikea in January, but a resolution seemed further away than ever – until Pricewatch stepped in
Q&A: How to secure the best deals and avoid the sneaky tricks some companies try to pull
A reader wonders if pharmacies’ reluctance to dispense more than a month of a longer prescription at a time is down to maximising prescription fees
An email from frustrated shareholder Daniel raises an interesting idea about what to do about ‘nuisance’ shares and the endless paper they continue to waste
When’s the last time you went for a jog? Or slipped on your decking in your slanket while listening to your ghetto blaster?
Two readers complain about being locked out of their Irish accounts from overseas. Sometimes the banks’ response can seem over the top - but not always
A number of readers had similar experiences with ‘Murray-Dublin’ and ‘Aidens Kildare’
We heard from hundreds of readers who insisted that what Ryanair had told us was false. Here are just some of those stories
The Irish people behind Collins Kildare, at least according to its website, also appear to moonlight as stock photography models
‘I could neither reverse nor go forward ... The following day, two sums of money, €287 and €1,650, were removed from my account’
The airline tell us we are ‘as usual, misinformed’ but three separate people have had the same experience
Cost of living: our basket of goods has climbed by 33 per cent in three years
The requirement to log into an online portal means many customers never check their bills
A reader saw her energy bills jump by 1,000% after a bad meter reading, while another suffered after failing to submit a reading when vacating an apartment
A reader asks about allowances for disabled passengers, while another has since June been trying to get cancellation compensation
Several recent studies have reinforced how expensive Ireland is in global rankings. Here are 10 key areas where we pay well above average
Health cover costs have only gone in one direction – up – and switching can be complicated, but it’s worth shopping around
Shoppers were dismayed to find they could not use vouchers at UK fashion chain’s Irish stores, which have gone into liquidation
Two customers of the bank have been in touch seeking help over missing refunds
Our reader’s son earns over €100,000 a year, but fell foul of restrictive loan-to-value rules
Two readers contact us over concerns about alcohol-free beer
The SSE Airtricity customer has spent more than a year trying to extract a refund from the company
Who is responsible when verification goes wrong?
Despite a new measure by ComReg, Irish consumers are set to remain vulnerable to scammers and won’t have the same protections and supports that exist elsewhere
Conor Pope composes an A-Z of all things romantic, overpriced and good value on February 14th
Customer displeased to note the error as he checked his bank app close to the end of lean January
Airline ignored family’s predicament and staff were ‘rude and antagonistic’
Crosswords & puzzles to keep you challenged and entertained
How does a post-Brexit world shape the identity and relationship of these islands
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Weddings, Births, Deaths and other family notices