A BUSINESS outsourcing company plans to create 100 new jobs over the next three years in the Donegal Gaeltacht as part of a major expansion.
Forward Emphasis International Ltd, which already employs 200 people at its headquarters in Malin Head in Co Donegal, will create the jobs as part of its plan to establish a second contact centre on the Gaoth Dobhair business park. The expansion is being grant assisted by Údarás na Gaeltachta.
The company provides telephone solutions, direct mail and back office services to the banking and financial services sector, government and not-for-profit organisations in the UK. Its Malin Head operation offers businesses a range of integrated services including inbound call handling and market research.
The company provides services to some of the largest FTSE 100 banking and financial services businesses in the UK.
It is the second major jobs boost for the Donegal Gaeltacht in the space of a week. Last week, Randox Laboratories said it would create 135 jobs in the Donegal Gaeltacht as part of a €7.5 million investment.
The company is to set up a manufacturing plant to produce a range of medical diagnostic products including analysers and biochips for clinical and research use. A research and development team will also work on developing new diagnostic products.
The jobs will be created over the next three years and Údarás na Gaeltachta is providing grant aid for the development. Randox is expected to buy an existing factory in the Údarás business park in Dungloe as part of the expansion.
Welcoming the latest investment, Pádraig Ó hAoláin, chief executive of Údarás na Gaeltachta, said: "The number and quality of jobs that this company will create is vitally important to the area. The establishment of this business is further evidence of the success of our development strategy which targets the modern services sector for employment generation investment."
