Reactions to her age: When people meet me face to face and see how young I am, there is sometimes an initial jolt.

The public's knowledge of the localisation industry: Most people are just totally clueless about all this.

The initial challenges of working at Lionbridge: It was a case of being thrown in the deep end and trying desperately not to sink.

How localisation companies can get it right: Involving the client in the various stages of the process is very important for success.

The demand for software localisation: People want software products in their native tongue.

The future of localisation: We see the potential in new markets like aerospace, automotive and medicine.

How the company deals with change: We realise we have to keep re-skilling people.

What floating on Nasdaq would mean for Lionbridge: In this sector you have to go on Nasdaq to show you have really arrived.