Most organisational leaders are locked into conducting annual or biannual performance reviews with their staff, although they know the system is not working. Performance reviews are costly, time consuming and often a one-way experience without follow-up. Companies need an entirely new approach to performance management. That’s the central idea in this book.
Author Tim Baker is an international consultant with 17 years of experience.
There are several inherent problems with the convention appraisal system, he says, and based on interviews with 1,200 managers and HR professionals over the past few years across all industries, he has identified eight shortcomings: appraisals are a costly exercise; they can be destructive; they are often a monologue rather than a dialogue; the formality of the appraisal stifles discussion; appraisals are too infrequent; they are an exercise in form-filling; appraisals are rarely followed up and most people find appraisals stressful.
Baker offers an alternative model in a book that is practical in approach and features case studies, interviews and templates.
