The European Consumer Centre has published The Small Claims Court: A Consumers' Guide. The free booklet takes consumers through the small claims court procedure and complements the consumer centre's free litigation and advice service.
The small claims court has created a forum where consumers can assert their rights in an inexpensive way. In recent years, more and more consumers are using this procedure to resolve disputes with traders or service providers.
The step-by-step guide is the first of its kind in the Republic and should be of interest to all consumers. Copies may be obtained from the Consumer Advice Shop, 13a Upper O'Connell Street, Dublin 1, or by calling: (01) 809 0600.