Eircom pays State €115,000 for failure to meet fault repairs targets

EIRCOM HAS paid €115,000 to the State for its failure to meet agreed targets for repairing faults in the Republic’s telecoms …

EIRCOM HAS paid €115,000 to the State for its failure to meet agreed targets for repairing faults in the Republic’s telecoms network.

Under an agreement with the State’s telecoms regulator, Comreg, Eircom is the designated universal service provider, which means it is responsible for the upkeep of the network, most of which it owns.

The company has agreed targets with Comreg for repair and maintenance under 15 headings, and has put a €10 million bond in place to guarantee its performance.

In a report published yesterday, the regulator says that, as a result of its failure to meet targets under three of these headings, the company has paid €115,000 to Comreg to compensate for this.

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Comreg says that “Eircom did not achieve its targets for fault repairs within four working days, fault repairs within five working days, and fault repairs within 10 working days”.

Eircom said it has met the targets set out in 12 of the 15 categories agreed with the regulator.

A spokesman said it is continuing to work on improving its performance in this area and on carrying out repairs within shorter periods.The targets relate to connections, fault rate and fault repair times.

Eircom is working on restructuring its €3.75 billion debt. The company has had approaches from existing shareholders, Singapore Technologies, Telemedia and the Employee share option trust, and holders of its bonds in relation to this, as well as an approach from a third party reported to be Digicel, the Caribbean based mobile phone operator.

Barry O'Halloran

Barry O'Halloran

Barry O’Halloran covers energy, construction, insolvency, and gaming and betting, among other areas