Compelling way of doing business by putting a good story to novel use

BOOK REVIEW: Tell to win: Connect, Persuade and Triumph with the Hidden Power of Story By Peter Guber; Crown Business, $26 (€…

BOOK REVIEW:Tell to win: Connect, Persuade and Triumph with the Hidden Power of Story By Peter Guber; Crown Business, $26 (€18.60)

WITHOUT PETER Guber, Bill Clinton might never have been president. Or at least that is how Guber tells it. It was 1992, and Clinton had lost the New Hampshire primary, his campaign torpedoed by accusations of infidelity and draft dodging.

The morning after his defeat, Clinton called Guber, one of his leading supporters in Hollywood, to ask him to raise money. "Have you ever seen the picture High Noon?" asked Clinton. Guber, a successful film producer, knew the story by heart. A brave sheriff, abandoned by his townsfolk, waits to take on a fearsome killer set to arrive on the noontime train. "Peter," Clinton said, "this is High Noon."

Guber writes in this wonderful book, which is part business text, part entertainment memoir, that up to that moment, he had felt as deflated as the rest of Clinton's supporters. But the High Noonreference re-energised him and he began to hit the phones. By 4pm, he had raised enough to keep Clinton's campaign going. He called Clinton's chief of staff and said "it's High Noon and you've got your money. Now take on the bad guys and win."

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Tell to Winis packed with stories such as this one, from businesspeople, politicians, religious leaders and self-help gurus, all friends or acquaintances of Guber. They have been gathered to make the point that whatever you are trying to do in life, it is vital to be able to tell a good story.

Whether you are Nelson Mandela trying to persuade the world of the viability of a post-apartheid South Africa, or Guber, trying to sell the mayor of Las Vegas an idea for a new baseball franchise, stories are vital. Michael Milken, the financier, tells Guber that when he was in his prime at the bank Drexel Burnham Lambert, “I used to team up the data guys with good storytellers. That’s how we got many things done.”

For several years, Guber has been running a course called “Navigating a Narrative World”, and much of the material in his book comes from the many famous visitors to his classroom. Guber makes a compelling case in this book for the importance of telling good stories in business.

He approaches his subject from various angles. He starts by defining a story as a three-step process. The first is getting your listeners’ attention with an unexpected challenge or question. The next is describing the struggle to overcome that challenge or answer the question in emotional terms. The final step is to “galvanise your listeners’ response with an eye-opening resolution that calls them to action”. Your story must make your listeners believe that they too can be a hero.

Easy as it sounds, understanding the mechanics of story has taken Guber a lifetime. Among his Hollywood hits was Rain Man, in which Dustin Hoffman plays an autistic savant and Tom Cruise his cocky, opportunistic brother.

For years, Guber says, he thought of the Hoffman character as the hero of the story, a man suffering from autism who overcame his challenges. It was Barry Levinson, the film’s director, who made him see that the real hero was played by Cruise, because he had to make hard decisions and feel real emotional change.

The story galvanised viewers to imagine themselves in this heroic role.

In his many business dealings, Guber has told stories, and been told them, and his book is crammed with entertaining examples. In 1992, when he was chief executive of Sony Pictures, he accompanied the head of the Sony Corporation, Norio Ohga, to Berlin, where Sony was planning its new European headquarters. As the Sony jet landed, Ohga exclaimed: “This is a great airport – Tempelhof. Hitler built this airport in the thirties! It is famous.” Guber’s worst fears were confirmed when they reached the open field where Ohga would build the complex. He asked: how come so much prime land is available? “Down underneath here was Hitler’s bunker,” Ohga replied.

When Guber expressed his shock, Ohga replied: “Peter, you work for Japanese. We were allies with Germany in the war.” The men had very different stories in their minds about the suitability of building on such a site.

If all Guber does through writing this book is hasten the deaths of a few PowerPoint presentations and their replacement by some proper stories, he will have served a thoroughly heroic cause. – ( Financial TimesService)