Siemens Business Services has signed a multi-year contract with Allied Irish Bank to provide infra-structure maintenance and associated services to the bank.
The multi-vendor support services cover client/server and network communications equipment for all branch and head office locations across the Republic of Ireland, Northern Ireland and Britain.
It is hoped the contract will deliver significant cost reductions and allow AIB to establish stringent service levels that fit its business purpose while delivering the appropriate metrics to manage them.