The response to Read Write Now, the new adult literacy series which began on RTE last week has been hugely enthusiastic, with 20,000 free learner packs despatched in the first 12 hours after the broadcast. Jennifer Lynch of the National Adult Literacy Agency (NALA) says: "After the first programme, we were answering calls on our freephone support line until 1 a.m. . . ." The half-hour programme that goes out on Tuesday nights at 11 p.m. on RTE1 , repeated Wednesdays at 10.05 a.m., is designed to help adults deal with everyday situations such as getting a job, booking a holiday, going for promotion at work or going to hospital. The confidential freephone number is 1800 20 20 65 and will operate until mid-December.