Report: main points

Some of the headline issues addressed by the inter-departmental group.

Some of the headline issues addressed by the inter-departmental group.

• National Consumer Agency can advocate for change in the pub licensing if it perceives it to be in the best interest of consumers

• Department of Health intends to introduce common remuneration system across main drug re-imbursement schemes

• Legislation to be introduced by Department of Health should ensure that patients are informed of prices of drugs in advance of the prescription being filled

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• Pharmacists should be allowed to substitute a generic drug for a brand name one

• Inappropriate at this stage to broaden remit of Aviation Regulator to cover buses and taxis

• Department of Transport should require transport operators to share timetabling, route and other information

• Maximum award under small claims procedures be increased to €3,000

• Department of Finance should commence a review of the consumer protection role of the Financial Regulator in three years' time

• Department of Enterprise Trade and Employment guidelines should advise local authorities on the need to encourage the sale of fresh fruit and vegetables