Taxi drivers may have to take a "skills test" and adhere to a new code of practice under proposals set out by the taxi regulator today.
The Commission for Taxi Regulation has published its Roadmap, a consultation document on taxis, hackneys and limousine services and the general public can make submissions on the document until September 26 th.
Ger Deering, the regulator, said small public service vehicles provide an essential part of the public transport system due to their flexibility, ability to provide a door-to-door service and potential to integrate with other public transport services.
"Enhancing the service they provide and making them more accessible will make all transport services more available to the travelling public," he added.
"Currently many taxi, hackney and limousine drivers and operators provide an excellent service. The service is available to many people in Ireland, twenty-four hours a day, 365 days a year.
Some, however, provide a sub-standard service and there are issues of non-compliance that require attention. The Commission is committed to ensuring that all service providers are fully compliant and provide a quality service providing all passengers access to a first-class service."
"This will be achieved by putting in place a new code of regulation, generating greater awareness and stronger enforcement," Mr Deering said.
Consultants’ reports and input from the public at information sessions throughout the country have formed the basis for some of today’s recommendations.
"The proposals in this document provide an exciting opportunity to ensure Ireland enjoys a first class service that meets the highest standards, gives professional recognition to the profession of taxi, hackney and limousine drivers and enhance the customer experience. This in turn will lead to greater use of the service and achieve better integration with other elements of the public transport system," said Mr Deering.
Among the main changes proposed are improved accessibility features in all vehicles, a skills development programme and professional accreditation for all drivers, a new code of practice for drivers and a charter of customer rights and responsibilities in all vehicles.
The regulator also proposes a new complaints process, improved vehicle standards, strengthened enforcement, simpler taxi fare structures and a national database of vehicle and driver licences.
Mr Deering's office has called for submissions and feedback on the document before Monday September 26 thfrom any individual or body interested in improving the service provided by taxis, hackneys or limousines.
He will then start drafting the new regulations, which will be implemented on a phased basis from early 2006.