A Germanwings passenger has shared her moving experience flying with the airline just a day after the French Alps plane disaster.
Britta Englisch posted a message on the airline’s Facebook page describing the emotional moment the pilot reassured passengers they would be safe with him.
In the post, she said she boarded the flight from Hamburg to Cologne in Germany with "mixed feelings".
“But then the captain did not only personally say hello to every passenger but gave a speech before take-off,” she wrote. “Not from the cockpit, but from the cabin.
“About how he and the crew had been affected by the tragedy. About how the crew feel strange as well, but all of them were there voluntarily.
“And about how he has a family too, the crew have families too, and that he will do anything to make sure he will arrive back with them in the evening.
“It was completely quiet. And then the whole plane applauded.
“I would like to thank this captain. For understanding what we all thought. And for making me feel good about the flight.”
PA