Perfect to a fault

Customer service

Sir, – How and when did the word “perfect” become the ubiquitous response from all customer service personnel, especially in the hospitality industry? Here’s a transcript of my recent experience.

“A latte, please.”

“Perfect.”

“Cash or card?”

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“Cash.”

“Perfect.”

“The receipt?”

“No, thank you.”

“Perfect.” – Yours, etc,

ANNE MARIE KENNEDY,

Craughwell,

Co Galway.