Sir, – Have Aer Lingus and the trade unions forgotten the customers while they trundle on in dispute after dispute? For the past number of years an uncertainty hangs over anybody foolish enough to book a flight with Aer Lingus of never knowing whether they will leave the ground or not because of continuous industrial unrest. Worse still is guessing if they will be flown home.
And here we are again as yet another one-day strike looms from the unions and the cabin crews of Aer Lingus as the beleaguered customer is left stranded in desperation.
Even if this particular crisis is resolved, management and trade unions can take no credit for letting issue after issue rumble on. Are the parties involved aware that because of their action they may not have an airline to operate if they continue with this ongoing conflict?
Why is one of the main shareholders, the Government, standing idly by? Does it care a flying fig for our tourist industry?
So we are left in the lurch once more as the customer receives the “two fingers” from the disputing parties, who babble on incessantly while the good record for reliability of Aer Lingus is in tatters. Any sensible customer might take their business elsewhere, if they have not already done so.– Yours, etc,
T McELLIGOTT,
Fortfield,
Raheen,
Limerick.