Madam, - A letter from Eircom invites me to write to the company's "Customer Suppression Department" if I wish to be spared from their irritating marketing calls.
When, I wonder, can I expect a reply to the letter of complaint I sent to Eircom on July 26th? Why do they need a department specialising in what the entire organisation does effortlessly every day? And what managerial genius gave it that ghastly title? - Yours, etc,
DUNCAN J MARTIN, Townsfield, Cloughjordan, Co Tipperary.