Sir, - Why, in this Year of the Elderly, is the Department of Social Community and Family Affairs making it so difficult for our wise "aged 66 or over" to claim what is rightfully theirs? Each application form for free telephone rental, or living-alone allowance, free electricity, natural gas and telephone rental seems to be followed up with another one. FS48, FS1, FS2, FTRA1 are but a few. Finding the forms in the first place is a feat in itself!Could it be the modus operandi of this Department that a succession of forms will eventually wear out the claimant? - Yours, etc.,
Therese Jones, Clontarf, Dublin 3.