Sir, - With the millions that the banks have made off the backs of the public, it is a general assumption that they no longer need a customer service department as the customer is no longer vital to operations. But would it really eat that much into their reservoir of funds to hire an IT person to make a program change to their ATM machines so that if there is no paper in the bloody thing, it won't waste your time by asking you if you want a receipt? - Yours, etc.,
Joe Fulham, Madison Apartments, Rathgar, Dublin 6.