NTL's contempt for the paying subscriber is nothing new. Sometime ago they replaced the popular National Geographic channel with the much less appealing Discovery and now they have introduced, in lieu of Eurosport, the NBC commerce channel which is already proving something of a dead duck as far as the punter is concerned.
... Sir, - What on earth has prompted NTL to remove Eurosport from our television screens? Surely it is self-evident that the Irish viewers' interest in sport of all kinds is well nigh insatiable. Yet in one fell swoop and without explanation NTL have, in effect, pulled the plug on the Winter Olympics, the up-coming golf classics and the tennis grand slams, just some of the events the subscriber could have been watching on Eurosport had it not been so arbitrarily consigned to oblivion by an organisation which should know better.
NTL's contempt for the paying subscriber is nothing new. Sometime ago they replaced the popular National Geographic channel with the much less appealing Discovery and now they have introduced, in lieu of Eurosport, the NBC commerce channel which is already proving something of a dead duck as far as the punter is concerned.
I have always thought that the first rule of any commercial enterprise is to keep the client happy and satisfied, but it seems NTL is an exception in this field.
The subscribers' faith in NTL, therefore, can only be restored if the Eurosport channel is reinstated speedily and I hope the necessary steps will be taken to have this done. - Yours, etc.,
MICHAEL J CASSIDY,
Annaville Park,
Dundrum,
Dublin 14.