Sir, - Let's accept, just for one wild moment, NTL's claim that its decision to replace Eurosport with that mind-numbing business programme was based on a customer survey. In view of the public reaction in the interim, surely it should now carry out "another" survey, publish the results, and act in accordance with the findings.
Otherwise its credibility remains in tatters. - Yours, etc.,
M BREATHNAC,
Rathmichael,
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Co Dublin.