In search of ‘le bon mot’

Sir, – Further to Liam Foley's "optioneering workshops" ( August 9th), I was recently in touch with Amazon's seller support. The reply advised that the matter had been referred to the technical team and "I will be in touch with you as soon as the team reaches out to me". Anything wrong with "responds"? – Yours, etc,

CHRISTIE COLHOUN,

Ballymena, Co Antrim.

Sir, – I was recently contacted by my bank to ask what “learnings they could apply from my customer satisfaction experience”.

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“Learnings”? There’s a lesson in there somewhere. – Yours, etc,

MARY DOYLE,

Dublin 2.