A chara, – The revelation by Data Protection Commissioner Billy Hawkes (Home News, November 13th) that Loyaltybuild stored customer information in unencrypted form beggars belief.
While recognising that encrypting and decrypting data has an associated cost, the retention of any personal data, including credit card details, in unencrypted form seems to be highly irresponsible and runs the risk of discouraging consumers from participating in any form of e-commerce. – Is mise,
GREG SCANLON,
Technical Team Lead,
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CGA Software Ltd,
Innovation in Business
Centre,
Dublin Road, Galway.