Madam, - Like Aaron Flynn (October 31st), I commute to Dublin each working day, but from Dundalk. I too take the 7:57 Enterprise express from Belfast. About twice a week this train is a carriage short and so, like Mr Flynn, I have to stand.
My return journey is worse. There is no express service to Dundalk at a reasonable hour for commuters. Therefore I have to use a suburban commuter service via Skerries, Balbriggan, Gormanston, Laytown and Drogheda. There is barely standing room, let alone a place to sit.
For this service I pay €362 a month, or €4,340 a year.
This morning I rang the "Customer Service" number at Connolly Station. The representative was unable to offer an explanation as to why the southbound trains were shorter on certain days. He suggested I complete a customer feedback form and I "may get a response". Somehow I don't feel optimistic about forthcoming improvements.
I will wait (and stand) in hope. - Yours, etc,
MARIA MACKLIN, Ard Easmuinn, Dundalk, Co Louth.