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Casestudy: Square is circling jobs growth in Ireland

Payments company launched full stack of integrated business tools in Ireland this year

‘Independent businesses are the backbone of Ireland’s economy, and deserve the same tools and resources as big enterprises,’ says Jason Lalor, executive director for Square Europe

US payments company Square is growing its footprint in Ireland. The company currently employs 78 people in its European HQ in Dublin, with 23 more live openings currently on its website. These include roles such as business development, customer success, finance, marketing and software engineering.

Its most recent Global Workplace Survey found that most employees have been able to accommodate working from home, but that the majority of employees would like to have the flexibility to work from home and in the office, according to a spokesperson.

The top reasons given for using the office in the future, in no particular order, include collaboration, training, team and company events, socialising, onboarding new employees and getting help.

Though the situation in Ireland is not confirmed, last year the San Francisco-based company, which is headed up by Twitter founder Jack Dorsey, was reported in the US press as saying that it would let employees continue to work remotely even after Covid restrictions were lifted. Twitter gave its employees the same option.

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This year saw the company launch its suite of point of sale and payments services to merchants across Ireland, the first time Square has launched with a full stack of integrated business tools in any new market.

“Independent businesses are the backbone of Ireland’s economy, and deserve the same tools and resources as big enterprises,” said Jason Lalor, executive director for Square Europe. “Irish businesses can trust Square to be a fair, transparent, and innovative partner they can rely on to help them run their business in times of uncertainty, and beyond.”

A long-term goal for many in retail prior to the pandemic was to scale up online offerings to complement their physical stores, says Minister of State for Business, Employment and Retail Damien English, welcoming the launch.

“That goal has been accelerated due to the pandemic and many have now adopted new digital transformative models to ensure the strong relationships they have built with their customers can continue into the future. I want to see the retail sector develop and become one of our most innovative and resilient sectors in Ireland. It is the largest private sector employer in the country, and supports jobs in every city, town and village.”