Department of Enterprise insists the view does not pre-empt outcome of an investigation into dynamic pricing being conducted by the consumer watchdog
With its mix of larger-than-life faux rage in the ring and genuine connection with fans, it’s not hard to understand the huge popularity of WWE – and it means big business, too, for Netflix
The American singer-songwriter is set to play at the Aviva next June, and demand for tickets will be high
The Cure’s Robert Smith interview: With his band’s first new album in 16 years just released, post-punk’s dark prince discusses enduring on his own terms and clashing with the most powerful company in live music
The annual Customer Experience survey found the Credit Union Movement the best perfomer
The track, which comes ahead of the release of new album Songs Of A Lost World, is refreshingly, gloomily Cure-ish
After Britpop, creative industries became cliquey, closed off and harder to break, especially if your dad didn’t go to school with lads working at Sony or Universal
Seán Moncrieff: After an eight-month search to find a place pretty close to Dublin city centre Number Two and partner are thrilled beyond words
The Gallagher brothers embraced the logic of capitalism so wholeheartedly that they have made its flaws luridly, even dangerously visible
Competition and Consumer Protection Commission says it was prompted to act after receiving more than 100 complaints
Band says ticketing system was decided on by management, Ticketmaster and promoter
Oasis have never received the Taylor Swift treatment over this bungled ticket sale. No charges of money-grabbing or fan-exploitation for the brothers
The ticket company’s dynamic pricing works on the principle that it can charge as much as we’re willing to pay. So choose which bands to see carefully
Oasis fans shocked by standard tickets for reunion tour, including two nights in Dublin, more than doubling in price when on general sale
Ultimately it comes down to the free market, to supply and demand and what people are willing to pay - because they’re superfans or want to be seen. But people exhausted by the relentless hustle have had enough
Amid calls for Ticketmaster’s ‘dynamic pricing’ to be investigated, the company’s former MD says it is not a monopoly and will remain popular
A Competition and Consumer Protection Commission spokeswoman said that it will now ‘consider all options to ensure consumer protection law is followed’
Fans dismayed by ‘in-demand’ increases way above starting rate of €86.50
Promoter MCD used so-called dynamic pricing model which saw some standing tickets more than double
From presale panic to the horror of Ticketmaster’s queuing system, trying to buy tickets for Oasis has been a week-long rollercoaster
There has been no indication how many tickets be will left for the general sale which starts at 8am on Saturday
General sale tickets are available from 8am on Saturday but a presale ballot may skip some to the top of the queue
Set your alarm to be up early, have your Ticketmaster account on standby and stick to just one browser window on your device
Everything you need to know about the annual Marlay Park music festival extravaganza beloved of under-25s
Bank of Ireland warns fans seeking tickets for Irish gigs to be alert to criminals’ efforts to con them
There’s no shortage of complaints about companies that treat people badly, so it lifts our spirits to hear about businesses that show they truly care about customers. Here are some examples
Hacker group ShinyHunters believed to have been behind the leak
Hackers have demanded almost half a million euro to stop sale of customer information to dark web
US antitrust case is seeking the break-up of parent company Live Nation
Antitrust lawsuit brought by US Department of Justice seeks break-up of Live Nation Entertainment
Business Today: the best news, analysis and comment from The Irish Times business desk
Research from CX Company puts national broadcaster in last place when it comes to customer experience
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