Washington crash renews concerns about air safety lapses

Helicopter flew outside its approved path and air traffic controller was juggling two jobs at the same time

Emergency response units search the  crash site near Ronald Reagan Washington National Airport on Thursday. Photograph: Maansi Srivastava/New York Times
Emergency response units search the crash site near Ronald Reagan Washington National Airport on Thursday. Photograph: Maansi Srivastava/New York Times

Clues emerging from the moments before the deadly collision Wednesday night between an Army helicopter and an American Airlines passenger jet suggest that multiple layers of the country’s aviation safety apparatus failed, according to flight recordings, a preliminary internal report from the Federal Aviation Administration (FAA), interviews with current and former air traffic controllers and others briefed on the matter.

The helicopter flew outside its approved flight path. The American Airlines pilots most likely did not see the helicopter close by as they made a turn toward the runway. And the air traffic controller, who was juggling two jobs at the same time, was unable to keep the helicopter and the plane separated.

An FAA spokesperson said the agency could not comment on the ongoing investigation, which is being led by the National Transportation Safety Board. Crash investigators will spend the next several months reviewing flight data, recordings from inside the cockpits and weather patterns, as well as interviewing controllers and others involved to try to figure out what went wrong.

But the catastrophe already appeared to confirm what pilots, air traffic controllers and safety experts had been warning for years: Growing holes in the aviation system could lead to the kind of crash that left 67 people dead in the Potomac River in Washington.

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Even before an official cause is determined, there were signs on Wednesday that pilots and air traffic controllers at Reagan National were not operating under optimal conditions.

The duties of handling air traffic control for helicopters and for planes at Reagan National Airport on Wednesday night were combined before the deadly crash. Photograph: Oliver Contreras
/AFP via Getty Images)
The duties of handling air traffic control for helicopters and for planes at Reagan National Airport on Wednesday night were combined before the deadly crash. Photograph: Oliver Contreras /AFP via Getty Images)

The duties of handling air traffic control for helicopters and for planes at Reagan National on Wednesday night were combined before the deadly crash. That left only one person to handle both roles, according to a person briefed on the staffing and the report.

Typically one person handles both helicopter and plane duties after 9:30pm, when traffic at Reagan begins to lessen. But the supervisor combined those duties sometime before 9:30pm, and allowed one air traffic controller to leave, according to the person, who was not authorised to speak publicly about the investigation into the crash. The crash occurred just before 9pm.

While there were no unusual factors causing a distraction for controllers that night, staffing was “not normal for the time of day and volume of traffic,” the preliminary FAA report said.

On Thursday, five current and former controllers said that the controller in the tower should have more proactively directed the helicopter and the plane to fly away from each other. Instead, the controller asked the helicopter to steer clear of the plane.

Some of the current and former controllers said the darkness could have made it more difficult for pilots to accurately gauge the distance between themselves and other aircraft. Some wondered whether the helicopter pilots mistook a different plane for the American Airlines jet.

The helicopter was supposed to be flying closer to the bank of the Potomac River and lower to the ground as it traversed the busy Reagan National airspace, four people briefed on the incident said.

Before a helicopter can enter any busy commercial airspace, it must get the approval of an air traffic controller. In this case, the pilot asked for permission to use a specific, predetermined route that lets helicopters fly at a low altitude along the bank on the east side of the Potomac, a location that would have let it avoid the American Airlines plane.

The requested route — referred to as Route 4 at Reagan National — followed a specific path known to the air traffic controller and helicopter pilots. The helicopter confirmed visual sight of a regional jet and the air traffic controller instructed the helicopter to follow the route and fly behind the plane.

But the helicopter did not follow the intended route, the people briefed on the matter said.

Rather, it was above 300ft, when it was supposed to be flying below 200ft, and it was at least a half-mile off the approved route when it collided with the commercial jet.

A senior army official urged caution in making any assessments until the helicopter’s black box could be recovered and analysed, along with other forensic data.

The official, who spoke on condition of anonymity because of the ongoing inquiry, said the Black Hawk’s pilots had flown this route before, and were well aware of the altitude restrictions and tight air corridor they were permitted to fly in near the airport.

Safety lapses in aviation have been increasing for years, leading to an alarming pattern of close calls in the skies and at airports involving commercial airlines. They have occurred amid rising congestion at the country’s busiest airports, including Reagan National, where the frequent presence of military flights makes controlling traffic even more complicated.

At the same time, a chronic shortage of air traffic controllers has forced many to work six-day weeks and 10-hour days — a schedule so fatiguing that multiple federal agencies have warned that it could impede controllers’ abilities to do their jobs properly. Few facilities have enough fully certified air traffic controllers, according to a New York Times investigation in 2023. Some controllers say little has improved since then.

The air traffic control tower at Reagan National has been understaffed for years. The tower there was nearly a third below targeted staff levels, with 19 fully certified controllers as of September 2023, according to the most recent Air Traffic Controller Workforce Plan, an annual report to Congress that contains target and actual staffing levels. The targets set by the FAA and the controllers’ union call for 30.

An FAA spokesperson said on Thursday that Reagan National currently employs 25 certified controllers out of their goal of 28.

Robert Isom, American Airlines chief executive, said at a news conference on Thursday that the pilots of the passenger plane involved in the crash had worked for PSA Airlines, an American subsidiary, for several years. The captain had been employed by the airline for almost six years, while the first officer had worked there for almost two years.

“These were experienced pilots,” he said.

- This article originally appeared in The New York Times.